Privacy Policy

Finest Kitchens & Joinery (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website
https://finestkitchensandjoinery.com.au/ or engage our services.

1. Information We Collect

We may collect the following types of information:

a) Personal & Business Information

  • Full name

  • Email address

  • Phone number

  • Business or residential address

  • Project and service enquiry details

b) Website & Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

c) Marketing & Analytics Data

  • Cookies and tracking data

  • Information collected via Google Analytics and advertising platforms

2. How We Collect Information

We collect information when you:

  • Submit a contact or quote request form

  • Communicate with us via email or phone

  • Visit and interact with our website

  • Engage with our marketing or advertising campaigns

3. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and provide quotes

  • Design, manufacture, and deliver joinery or kitchen services

  • Communicate project updates and service information

  • Improve our website, services, and customer experience

  • Conduct marketing and remarketing campaigns

  • Meet legal and regulatory obligations

4. Disclosure of Information

We do not sell or rent your personal information.

We may share your information with:

  • Trusted subcontractors and suppliers

  • IT, hosting, and CRM service providers

  • Marketing and analytics partners

  • Legal or regulatory authorities when required by law

All third parties are required to handle your information securely and confidentially.

5. Data Security

We take reasonable steps to protect your information, including:

  • Secure servers and SSL website encryption

  • Restricted internal access to data

  • Working only with reputable service providers

Despite our efforts, no method of online transmission is completely secure.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Analyse website traffic

  • Improve website performance

  • Support marketing and advertising efforts

You may disable cookies in your browser settings; however, some website features may not function correctly.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Withdraw consent to marketing communications

Requests can be made via email.

8. Data Retention

We retain personal information only for as long as necessary to provide our services and comply with legal and accounting requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Finest Kitchens & Joinery
📧 Email: info@finestkitchensandjoinery.com.au
🌐 Website: https://finestkitchensandjoinery.com.au/